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Advanced Phishing Defense: Technical and Human Controls

Multi-layered phishing defense strategy combining email security, user training, detection systems, and incident response procedures.

Dr. Vikram Malhotra
Threat Intelligence Director
November 5, 2023
9 min read
Advanced Phishing Defense: Technical and Human Controls

Advanced Phishing Defense: Technical and Human Controls

Defend against phishing with email security, user training, MFA, and incident response processes.

Email Security Controls

  • SPF, DKIM, DMARC
  • Advanced threat protection
  • URL rewriting
  • Attachment sandboxing
  • AI-based detection

User Training

Awareness Program

  • Monthly training sessions
  • Simulated phishing campaigns
  • Real-world examples
  • Reporting procedures

Red Flags to Identify

  • Urgent/threatening language
  • Suspicious sender addresses
  • Generic greetings
  • Unexpected attachments
  • Unusual requests

Technical Defenses

  • Multi-factor authentication
  • Browser isolation
  • Email gateway filtering
  • Domain monitoring
  • Link scanning

Incident Response

  • Easy reporting mechanism
  • Quick investigation
  • Account lockdown procedures
  • User communication
  • Lessons learned

Metrics to Track

  • Click rate on simulations
  • Reporting rate
  • Time to report
  • Blocked phishing attempts

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